Brooklyn,OH,USA Posted: Mon, Jun 30 2025

• Works with a cross-functional team in optimization of application capabilities & business processes.
• Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs) .
• Influence scope of work for new application features and enhancements that are consistent with strategic priorities.
• Participates in the design process to ensure it supports business requirements and an optimized user experience.
• Independently lead requirement gathering sessions with stakeholders from many areas of KeyBank and provide thought leadership.
• Capture requirements for a highly complex system and/or multiple systems; understands the SDLC and its impact on deliverables.
• Translate business requirements into user stories / use cases, and technical requirements, and convey with appropriate level of detail to the development team.
• Leading ongoing reviews of business processes and developing optimization strategies
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Broaden expertise of the business and work with technical and business teams to support business objectives.
• Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
• Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed.

• A minimum of 5 years of experience in business analysis  
• Proven experience in eliciting requirements (business and technical) and testing for moderately to highly complex systems
• Proven experience in generating requirements, use cases, acceptance criteria, etc.
• Strong written and verbal communication skills including technical writing skills
• Strong team player
• Ability to work independently