Reston,Virginia,USA Posted: Mon, Apr 08 2024

• 2-3 years supporting multiple Enterprise Data Centers.    
• 2-3 years providing layer 1 design and implementation services.  
• Working Knowledge of power management and implementation of power infrastructure to cabinets/racks.
• Working Knowledge of patch panel infrastructure including fiber optic, coax, and copper.  
• Working Knowledge of fiber optic, multi-pair copper, and coax backbone cabling
• Working Knowledge associated with installation and troubleshooting of cross connects both fiber and UTP 
• Working Knowledge associated with installation and troubleshooting of Category 5e, 6, and 6A.  
• Working Knowledge associated with circuit extension, turn-up testing, and handoff to the operations team for acceptance.
• 2-3 years installing, troubleshooting, triaging, and maintaining network, storage, servers, network, and appliance infrastructure in enterprise Data Centers.
• Provide quality control and verification of compliance with the physical layer scope of work.
• Ability to lift and install server and network equipment 50-100 pounds 
• Strong documentation skills such as the ability to work with Microsoft Office products to ensure operational compliance
• Strong documentation skills such as the ability to work with Microsoft Office products to ensure operational compliance
• Willing to travel to corporate headquarters for training and meetings
• The primary role will be for a technician to be on-site during normal business hours, however, the ability to support 24x7x365 operational services and project-related assignments is a requirement and will include off-hours and weekend work.
• Must be a self-starter as there will be only full-time technicians on site.
• Provide a high level of customer service in support of the KeyBank Data Center services clients, partners, and vendors.
  
  

• Builds, maintains, and documents infrastructure components for work assigned.
• Participates in the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms.
• Embraces mentorship and training from senior engineers; shares own perspective on KeyBank processes and/or applicable trends and previous experiences.
• Tests continuous improvement ideas to reduce expenses and/or improve efficiency.
• Follows and recommends IT standards (e.g. info security, audit, compliance, etc.).
• Assesses the technical viability of new and existing solutions and capabilities.
• Contributes to technical documentation, specifications, and project artifacts to deliver: mature monitoring, improved resiliency, and high availability.
  
  

• Familiar with network design and network management best practices including experience with Cisco IOS, NXOS, and IOSXE operating systems. 
• Server and appliance administration working experience is required, with a specific focus on HP ProLiant Servers/Blades.     
• Knowledge of distributed operating systems such as Windows, Linux, and Unix
• Basic understanding of network services such as Active Directory, DNS, and DHCP.

• 2-3 years supporting multiple Enterprise Data Centers. ·    
• 2-3 years providing layer 1 design and implementation services. ·    
• 2-3 years installing, troubleshooting, triaging, and maintaining racks, cabinets, patch panels, cabling, storage infrastructure, servers, network infrastructure, and OEM appliances in enterprise Data Centers.   
• CompTIA A+ and/or Server+ certification a plus.