Brooklyn,OH,USA Posted: Thu, Dec 11 2025

• Requirement Gathering & Analysis:
  
  Conduct meetings, interviews, and workshops with stakeholders to understand business needs, pain points, and objectives.
  
  
• Documentation:
  
  Create detailed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and wireframes.
  
  
• Process Mapping & Improvement:
  
  Analyze existing processes, identify gaps, and recommend enhancements to improve efficiency and business outcomes.
  
  
• Stakeholder Management:
  
  Collaborate with cross-functional teams including product, engineering, QA, operations, and leadership.
  
  
• Solution Design Support:
  
  Work with technical teams to translate requirements into feasible system solutions.
  
  
• Data Analysis:
  
  Utilize data to support decision-making, perform root-cause analysis, and generate insights for business improvements.
  
  
• User Acceptance Testing (UAT):
  
  Develop test scenarios, support UAT execution, and ensure delivered solutions meet requirements.
  
  
• Change Management:
  
  Assist in creating training materials, SOPs, and communication plans to support solution adoption.
  
  
• Reporting:
  
  Prepare dashboards and performance reports for stakeholders.
  
  

• Strong analytical and problem-solving ability.
  
  
• Excellent communication and documentation skills.
  
  
• Experience with requirement gathering, process mapping, and stakeholder management.
  
  
• Proficiency in tools like MS Excel, Power BI/Tableau, Jira, Confluence, or similar.
  
  
• Understanding of SDLC, Agile, and Waterfall methodologies.
  
  
• Basic SQL or data analysis skills (preferred).
  
  
• Bachelor’s degree in Business, IT, Engineering, or related field.