Cleveland,OH,USA Posted: Tue, May 27 2025

• RESPONSIBILITIES:
  • Works effectively and individually with Technical and Non-Technical team members.
  • Maintains a focus on customer satisfaction and success.
  • Oversees the successful completion of all aspects of assigned project work.
  • Works with a cross-functional teams in optimization of application capabilities & business processes.
  • Provides Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).
  • Ability to influence and gather requirements for new application features and enhancements that are consistent with strategic priorities. and run requirements through Business team and procure signoffs
  • Capture requirements for a moderately complex system and/or multiple systems; understands the SDLC and its impact on deliverables.
    Translate business requirements into technical requirements and convey with appropriate level of detail to the development team.
  • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
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• Demonstrates the ability to effectively prepare and maintain the following documents / tools:
  • Business process flow
  • Architecture and design best practices
  • Requirements (business, functional, and technical)
  • Executive summaries
  • Project plans
• Demonstrates the following leadership skills:
  • Works within deadlines for project team members
  • Monitors progress, and follows-up
  • Provides respectful feedback, and escalates where necessary
  • Analyzes/Identifies areas of risk and develops plans to minimize
• Ability to learn quickly and think creatively
• Possesses excellent oral and written communication skills
• Team player with strong interpersonal skills and ability to take a leadership role when necessary
• Strong skillset needed in Azure Dev Ops, Confluence and SharePoint.
• Experience working with developers, both onshore and offshore
• Understanding of data, Data Models, and a familiarity with data reporting
• Bachelor's degree or similar experience in a related technology area.