Lead the technical strategy and execution of the Sales Enablement program across Sales, Marketing, and Wealth domains.
Own the end-to-end delivery of Salesforce solutions, ensuring alignment with business goals and enterprise architecture standards.
Collaborate with business stakeholders, product owners, and cross-functional teams to translate requirements into scalable technical solutions.
Provide hands-on leadership and mentorship to a mixed workforce of internal staff and external contractors.
Drive adoption and implementation of modern Salesforce technologies and developer tools.
Ensure high standards of code quality, security, and performance across all Salesforce implementations.
Manage vendor relationships and ensure effective delivery from third-party partners.
Champion agile delivery practices and continuous improvement within the team.
Communicate effectively with executive stakeholders, translating complex technical concepts into business-friendly language.
Required Skills & Experience:
Salesforce Expertise:
Proven experience with Sales Cloud, Service Cloud, and Financial Services Cloud (FSC).
Familiarity with newer Salesforce technologies such as Salesforce Functions, LWC (Lightning Web Components), Salesforce DX, Data Cloud, and Agentforce.
Strong understanding of Salesforce architecture, integration patterns, and data modeling.
Leadership & Communication:
Demonstrated ability to lead cross-functional teams and manage a hybrid workforce (FTEs and contractors).
Excellent verbal and written communication skills, with the ability to influence and build consensus at all levels.
Experience in managing technical roadmaps, project timelines, and delivery milestones.
Technical Acumen:
Proficiency in Apex, SOQL, REST/SOAP APIs, and CI/CD pipelines.
Experience with DevOps tools and practices in the Salesforce ecosystem.
Understanding of data governance, compliance, and security best practices.
Preferred Qualifications:
Salesforce certifications (e.g., Platform Developer II, Application Architect, or System Architect).
Experience in the financial services industry or with wealth management platforms.
Familiarity with agile methodologies and tools (e.g., Jira, Confluence).
Experience working in a Center of Excellence or similar governance model.
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