Job Description
RESPONSIBILITIES:
· Works effectively and individually with Technical and Non-Technical team members.
· Maintains a focus on customer satisfaction and success.
· Oversees the successful completion of all aspects of assigned project work.
· Works with a cross-functional teams in optimization of application capabilities & business processes.
· Provides Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).
· Ability to influence and gather requirements for new application features and enhancements that are consistent with strategic priorities. and run requirements through Business team and procure signoffs
· Capture requirements for a moderately complex system and/or multiple systems; understands the SDLC and its impact on deliverables.
· Translate business requirements into technical requirements and convey with appropriate level of detail to the development team.
· Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
REQUIRED SKILLS:
· Banking experience highly recommended
· Experience with check fraud and/or payment processing highly recommended
· Demonstrates the ability to effectively prepare and maintain the following documents / tools:
o Business process flow
o Architecture and design best practices
o Requirements (business, functional, and technical)
o Executive summaries
o Project plans
· Demonstrates the following leadership skills:
o Works within deadlines for project team members
o Monitors progress, and follows-up
o Provides respectful feedback, and escalates where necessary
o Analyzes/Identifies areas of risk and develops plans to minimize
· Ability to learn quickly and think creatively
· Possesses excellent oral and written communication skills
· Team player with strong interpersonal skills and ability to take a leadership role when necessary
· Strong skillset needed in Jira, Confluence and SharePoint.
· Experience working with developers, both onshore and offshore
· Understanding of data, Data Models, and a familiarity with data reporting
· Bachelor's degree or similar experience in a related technology area.