Cleveland,OH,USA Posted: Fri, Jan 23 2026

• Create and maintain interactive dashboards in Power BI / Tableau.
• Provide real-time insights on compliance, variances, and operational performance.
• Automate reporting processes to improve efficiency.

• Write SQL queries to extract, clean, and analyze data from multiple sources.
• Identify trends, anomalies, and performance gaps through data analysis.
• Present findings to stakeholders and leadership with actionable recommendations.

• Track key compliance metrics and ensure adherence to internal/external regulations.
• Monitor operational variances, providing root cause analysis and suggestions for resolution.
• Collaborate with cross-functional teams to improve data accuracy and reporting integrity.

• Partner with leadership to define KPIs and performance benchmarks.
• Provide data-driven insights to support decision-making and strategic initiatives.
• Work with EPMO, Finance, and Operations to ensure seamless data integration.

• 2-5 years of experience in Business Intelligence, Data Analysis, or a related field.
• Knowledge of Jira, ServiceNow, or other ITSM tools.
• Strong analytical skills with a data-driven approach to problem-solving.
• Ability to communicate insights clearly to non-technical stakeholders.

• Proficiency in SQL (query optimization, joins, stored procedures, etc.).
• Hands-on experience with Power BI / Tableau (dashboard development, DAX, visualizations).
• Experience in compliance tracking or risk analysis.
• Familiarity with financial services or payment processing environments.