Requirements

Customer Success Manager - Bangalore or Kochi

,,USA Posted: Fri, Nov 14 2025

Skills

Business Development,Recruitment,

Type

FULLTIME

Experience

7+ Years

Job Description


About Outcome Logix

Outcome Logix is a  2025 and 2022 Tech 50 Award Finalist recognized by the Pittsburgh Technology Council. We are a born-in-the-cloudtech-enabled staffing and services company focused on delivering top-tier talent solutions for enterprise-level customers.


Our Story

Founded in 2020 at the height of the pandemic in Pittsburgh PA, USA, Outcome Logix is a self-funded, innovation-driven organization built to reshape the hiring experience.

Our recognition as a Tech 50 Finalist in both 2022 and 2025 reflects our commitment to excellence, technology, and disruptive thinking in the talent industry.


What Sets Us Apart

We identified a major gap in how most staffing firms submit candidates—keyword matching, rushed screening, and inconsistent quality. So we took a different path.

Before launching our staffing services, we invested in building our own advanced Applicant Tracking System (ATS) with a fully integrated video interviewing platform. This enables us to:

  • Go beyond keywords and evaluate candidates based on core competencies

  • Assign every requirement to a dedicated team: Recruiters, Account Managers, fractional Recruiting Leads, and industry experts

  • Deliver consistently high-quality submissions that exceed client expectations

  • Save hiring managers time by providing only vetted, competency-aligned candidates


A Tech-Driven Staffing Company

While many staffing firms rely on generic ATS tools built primarily for recruiter sourcing, we took a more strategic approach. We built a cutting-edge ATS + video interviewing ecosystem, designed not just for recruiters—but for candidates, hiring managers, clients, and vendors.

Our platform:

  • Streamlines the entire hiring workflow

  • Provides structured, expert-led video interviews

  • Makes candidate evaluation transparent and interactive

  • Offers a seamless experience for all stakeholders involved

This tech-enabled foundation gives Outcome Logix a significant competitive advantage, allowing us to blend innovative technology with high-touch client service.


Why Join Us



At Outcome Logix, you’ll be part of a fast-growing, forward-thinking company that is actively reinventing the staffing industry. We move fast, innovate constantly, and create opportunities for our team to grow at the same pace as the company.



As a Client Success Manager, you will champion a client-first approach, ensuring that every action we take aligns with our clients’ success. Your mission is straightforward: drive meaningful outcomes, remove obstacles, and ensure our clients win—every step of the way.

This role goes beyond traditional account management. You will be responsible for:

  • Opening new business opportunities with companies where we currently have no relationship — proactive lead generation will be a key responsibility.

  • Building and nurturing strong relationships with existing clients, understanding their priorities, and ensuring we consistently deliver exceptional value.

  • Marketing approved candidates to both new prospects and existing clients, creating opportunities for successful placements.

Tech staffing experience is a must, as the role requires a deep understanding of the industry, talent dynamics, client needs, and the ability to speak confidently about technical roles and candidate capabilities.

This is a high-impact position for someone who thrives at the intersection of business development, client success, and talent marketing.