Cleveland,Ohio,USA Posted: Tue, Jan 14 2025

• Design, deliver, and automate infrastructure services and solutions to enhance operational efficiency.
• Build and maintain infrastructure components, ensuring thorough documentation for assigned tasks.
• Troubleshoot and resolve system issues affecting applications, environments, or platforms.
• Collaborate with senior engineers to embrace mentorship opportunities, share perspectives, and incorporate industry trends.
• Stay updated on advancements in banking and technology, proactively suggesting improvements to processes.
• Adhere to IT standards and operational best practices, including information security, audit, and compliance.
• Test and evaluate new and existing solutions to improve monitoring, resiliency, and system availability.
• Deliver high-quality technical documentation, project artifacts, and specifications.
  
  

• Strong experience with ServiceNow development and customization.
• Hands-on experience in designing and automating IT infrastructure solutions.
• Solid understanding of IT operational standards, compliance, and audit practices.
• Demonstrated problem-solving skills with the ability to resolve complex technical issues.
• Effective communication skills and a proactive learning attitude toward emerging trends in technology and banking.